Returns within Germany are completely free. You have 30 days to send something back. This is valid from the time your order was delivered. If you are not from Germany, then the return costs are similar to the sending costs. Unfortunately for orders from outside the EU we can't accept returns.
Please follow the steps below to send something back:
1. Write us a short e-mail to service [at] pullup-dip.com and let us know which items you want to send back (please also indicate the order number).
2. We will send you the free returns label (returns only free within Germany!)
3. Once we receive the return, we will refund your money.