Returns within the US are completely free. You have 30 days to send something back. This is valid from the time your order was delivered.
If you are not from the US, then the return costs are similar to the sending costs.
Please follow the steps below to send something back:
1. Write us a short e-mail to service [at] pullup-dip.com and let us know which items you want to send back (please also indicate the order number).
2. We will send you the return label (returns only free within the US!)
3. Once we receive the return, we will refund your money.
If you pay your order with PayPal you will get the chance to return your product for free.
PayPal is covering return label cost up to $20. This is possible for 12 orders over the span
of one year.
Check this link for more information: "PayPal Returns"