Fast worldwide shipping: Your order will be shipped within 24 hours. Fast shipping within Europe in 1-5 business days, 3-5 business days to US and Canada and 4-15 days worldwide depending on the country of delivery. Free shipping within Germany from 100€! We ship from our warehouse in Germany incl. tracking with guaranteed delivery!

 Hassle-free returns: You are not fully satisfied? Just send it back within 30 days (free of charge within Germany).

 100% Satisfaction Guarantee: We give you a 30 day money back guarantee if you are not fully satisfied! Don't love our products? Send them back.

 Excellent customer service: Our helpful customer service is available to answer any question in English and German. That's why over 2,500 customers worldwide have already rated us with 5/5 stars on Trustpilot!

 Over 500,000 satisfied customers: 98% customer satisfaction and over 500,000 satisfied customers in 70 countries worldwide already belong to the Pullup & Dip community.

Further questions about the product? Then just send us a message to service@pullup-dip.com or simply call: +49 89 215300-747

The exact shipping costs for your order and country you can calculate in the shopping cart with our shipping costs calculator. Simply add the products you are interested in into the cart and use the shipping costs calculator in the shopping cart.

Customs and duties information:

Shipping to the USA

As of August 29, 2025, the previous duty-free threshold of USD 800 no longer applies. All shipments to the USA, including those sent via FedEx, are now subject to import duties and taxes, payable by the recipient. The exact charges depend on the product type (HS code 95069190) and the country of origin (usually Turkey or Germany for our products). Unfortunately, we cannot provide binding information on the exact amount of duties and taxes – customers are advised to check with U.S. Customs (CBP) or consult the Harmonized Tariff Schedule for details.


Shipping to the UK 

Orders under £135: VAT (20%) is collected at checkout – no additional costs on delivery. No customs duties apply.

Orders over £135: May be subject to UK Import VAT (20%) and possible customs duties, payable by the recipient. Customs duties for fitness equipment are typically around 2–4%, but if the products are of EU origin, no customs duties apply under the EU–UK trade agreement.


Shipping to Canada 

Orders up to CAD 40: No import duties or taxes.

Orders between CAD 40 and CAD 150: No customs duties, but Canadian GST/HST (5–15%, depending on the province) will apply.

Orders over CAD 150: Subject to Canadian GST/HST (5–15%) and possible customs duties (typically 0–8% for fitness equipment), payable by the recipient.

Switzerland:

Orders to Switzerland and Liechtenstein are shipped with meineinkauf.ch and already include 8.1% Swiss VAT and customs duties, i.e. you will receive your order from Switzerland already duty paid and no additional costs!


Norway

Orders shipped to Norway are not subject to customs duties for fitness equipment (HS Code 9506), even if the products are manufactured outside the EU (e.g. in China). However, Norwegian Value Added Tax (MVA) of 25% always applies:

Orders under NOK 3,000: Since we are not registered in the VOEC system, Norwegian VAT (25%) will be charged upon delivery by the courier, along with handling fees (typically NOK 150–300).

Orders over NOK 3,000: Norwegian VAT (25%) will also be charged at import, together with handling fees, payable by the recipient.

Australia

Orders shipped to Australia are subject to Australian Goods and Services Tax (GST) of 10%:

Orders under AUD 1,000: Since we are not registered for GST in Australia, GST (10%) will be charged upon import by the courier, along with possible handling fees. No customs duties apply under this threshold.

Orders over AUD 1,000: Import GST (10%) will also be charged, and additional customs duties (typically 0–5% for fitness equipment, HS Code 9506) may apply, payable by the recipient.